Privacy Policy

Capture ("we", "our", or "us") is operated by Capture Family Hub Pty Ltd, an Australian company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information You Provide:

• Account Information: Name, email address, and password when you create an account.
• Phone Number: Your mobile phone number, collected when you choose to use SMS-based sign-in via Twilio.
• Family Information: Names and details of family members you add to your family group.
• Task Data: Tasks, events, activities, descriptions, due dates, and assignments.
• Images: Photos you upload for task extraction (e.g., school newsletters, permission slips).
• Communications: Emails forwarded to your Capture email address for task extraction, including the email subject, sender name, sender email address, and body content.
• Voice Input: Audio recordings you provide for task and event extraction, which are processed and then discarded.

Information from Third-Party Services:

• Google Calendar: If you choose to connect your Google Calendar, we access your calendar list (names and identifiers) so you can select which calendar to sync events to. We write events to your selected calendar on your behalf. See the "Google Calendar Integration" section below for full details.

Information Collected Automatically:

• Device type, operating system, and unique device identifiers
• Usage data including features used and actions taken
• Log data including IP address and access times

• Provide, maintain, and improve our Service
• Process and extract tasks from images, emails, and voice input using AI technology
• Sync events to your connected calendars (Google Calendar or Apple Calendar) based on your explicit approval
• Enable family sharing and collaboration features
• Send notifications about tasks, reminders, and updates
• Send SMS verification codes for account sign-in
• Respond to inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats

Capture uses artificial intelligence services to extract tasks and events from images, emails, and voice input:

• Anthropic (Claude): For image analysis, email content processing, voice transcription analysis, and text extraction. Content is sent to Anthropic for processing and is not retained by Anthropic for model training.

We do not use your personal data to train AI models.

When you choose to connect your Google Calendar to Capture, we request access to the following Google API scopes:

• calendar.readonly: Used to list your Google Calendars so you can choose which calendar to sync events to. We read only the calendar name and identifier for display in the calendar picker, and no event data is read from your Google Calendar.
• calendar.events: Used to create and update calendar events in your selected Google Calendar. Events are only written based on your explicit review and approval within the Capture app.

How Google Calendar data is used:

• Calendar list data (names and IDs) is used solely to let you select your preferred calendar within the app.
• We write events to your chosen calendar only after you have reviewed and approved each event.
• We store your Google OAuth tokens (access token and refresh token) securely on your device using encrypted storage and in our database to maintain your calendar connection.
• We do not read, store, or analyse any existing events from your Google Calendar.
• We do not use your Google Calendar data for advertising, analytics, or any purpose unrelated to the calendar sync feature.
• We do not share your Google Calendar data with any third parties.

Disconnecting Google Calendar:

You can disconnect your Google Calendar at any time from the Capture app settings. Disconnecting will revoke the stored tokens and stop all calendar syncing. You can also revoke Capture's access from your Google Account permissions page.

Google API Services User Data Policy:

Capture's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We do not sell your personal information. We may share information with:

• Family Members: Task and activity information within your family group
• Service Providers: Supabase (data storage), Anthropic (AI processing), Resend (email delivery and inbound email processing), Twilio (SMS verification), RevenueCat (subscription management), Google (calendar sync, only when you connect Google Calendar)
• Legal Requirements: When required by law or valid legal requests

We do not transfer, sell, or use your data for serving advertisements, including retargeting, personalised or interest-based advertising. We do not transfer, sell, or use your data to determine credit-worthiness or for lending purposes.

Your data is stored securely using Supabase with servers in Sydney, Australia. We implement encryption, row-level security policies, and regular security audits to protect your information. Outbound and inbound emails are processed via Resend, with infrastructure in the United States.

Google OAuth tokens are stored securely on your device using encrypted device storage (Secure Store) and in our encrypted database to maintain your calendar connection.

All communication with third-party services, including Google APIs, occurs over HTTPS/TLS.

If you are located outside Australia, please be aware that your information may be transferred to and processed in Australia and by our service providers (including Anthropic, Resend, and Twilio) in the United States. By using Capture, you consent to this transfer.

We retain your information for as long as your account is active. This includes email content (subject, sender details, and body text), tasks, events, and images, which are stored for the duration of your account.

Google Calendar tokens are retained for as long as your Google Calendar connection is active. Disconnecting Google Calendar deletes the stored tokens.

You can request deletion of your account and all associated data at any time through the app settings. Upon account deletion, we will permanently remove all your personal data, including email content, images, tasks, family information, and calendar connection tokens, within 30 days.

You may have the right to access, correct, delete, or export your personal information. To exercise these rights, contact us at support@capturefamilyhub.com.

You can disconnect third-party services (such as Google Calendar and Apple Calendar) at any time from the app settings, which will revoke access and delete stored credentials.

If you are located in the European Economic Area, you may also have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

Capture is intended for use by families with children aged 13 and over. Parents and guardians are responsible for ensuring that any child account they create is for a child who is at least 13 years of age.

Child accounts are created and controlled entirely by a parent or guardian. The parent provides the child's first name, last name, and email address or mobile phone number to enable the child to log in. The parent controls whether login access is enabled and may revoke it at any time through the app settings.

When a child logs in, they can view and manage their assigned tasks, mark tasks complete, view family calendar events, and create new tasks. Children do not have access to family account settings, billing, or other family members' personal information.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has been given access to Capture, please contact us at support@capturefamilyhub.com

Parents and guardians may request deletion of any information relating to their children at any time by deleting the child account through the app settings or by contacting us at support@capturefamilyhub.com.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app or on our website, and by updating the "Last updated" date at the top of this page. Your continued use of Capture after any changes indicates your acceptance of the updated Privacy Policy.

For questions about this Privacy Policy, contact us at:

Email: support@capturefamilyhub.com

Company: Capture Family Hub Pty Ltd